Tech scans. Follows steps. Job reports sent automatically.
Maintenance plans are just SaaS with trucks. Adds, cancels, and average agreement value drive everything. Coheara does the math from your real jobs so you know when you’ll max out—and what to fix first.
How we calculate your growth ceiling →Acquisition: You're bringing in 60 new customers each month, which is solid. Keep this momentum going by ramping up your marketing efforts or leveraging referral programs. Consistency here is key to hitting growth targets.
Retention: Your churn rate is at 10%, which is higher than ideal. Reducing it by just 2 percentage points could add 300 customers to your ceiling. Meanwhile, your callback rate is 5.56%, indicating some jobs need a return visit. Focus on tightening up your procedures to reduce rework and keep customers satisfied. You can reach out to inactive customers and aim to win back at least 1 this week.
Expansion: Your ARPS is $150, which is decent, but there's room for growth. If you can increase ARPS by just $30 to $180, your monthly recurring revenue would rise by $18,000 (500 customers × $30). Consider bundling services or offering premium options. This week, identify at least one service you can bundle to enhance value and boost revenue.
Paste the QR on the unit or panel. Scan → do the maintenance steps → send the job report.